Enterprise Rent-A-Car - St-Laurent, 8-1235 Donald Street, Ottawa Consumer Ratings and Reviews in FoundLocally.com Directgory

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Enterprise Rent-A-Car - St-Laurent

8-1235 Donald Street Map of this location

Ottawa, ON  K1J 8W3

T: 613-742-6433


W:  http://www.enterpriserentacar.ca

Overall Rating: 

0.5 Star Rating

Would Return? 


Approx Value: $101 - $200

Date Visited:  12/22/2010

0.5 Star Rating
4 Star Rating
1 Star Rating

Posted:  12/23/2010

I had a terrible experience with this location. I rented a car online in September 2010 for the 27th of December 2010 so I could go visit my family for Christmas. However, on the 22 December, in the evening, they give me a call saying they are closed that day and I am not going to have a car. They did not offer other options or tried to compensate me in any way. The clerk even laughed at me when I asked them if I was going to be compensated in any way. They just told me sorry, they are closed and then told me to call the airport location myself to see if they had a vehicle available. So that left me with the 23rd and 24th of December to find a car to rent during the busiest time of the year. I needed that car to go see my family and now I was left with no car, everything was sold out and they had 3 months to notify me and they left it until the last minute. So stay away from this place, they have terrible customer service.

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